Terms and Conditions

Welcome to SCDDesign LLC. We are dedicated to providing high-quality, customized products tailored to meet the unique needs of each of our clients. As part of our commitment to excellent service and transparency, we have outlined the following terms and conditions. These terms are designed to ensure a clear understanding of the mutual expectations and responsibilities in our business relationship.

This document outlines the terms under which SCDDesign LLC operates, including our policies on payment, production of made-to-order items, returns, warranties, and other important aspects of our service. We encourage all our clients to read these terms carefully before engaging in any transaction with us. Your payment of an invoice from SCDDesign LLC indicates your understanding and acceptance of these terms and conditions.

Our goal is to provide you with the best possible experience and to build a long-lasting relationship based on trust and satisfaction. If you have any questions or need further clarification regarding any aspect of these terms, please do not hesitate to contact us.

SCDDesign LLC - Terms and Conditions

Payment Terms: Full payment for the invoice from SCDDesign LLC is due upon receipt. The production of made-to-order items will not commence, and items will not be shipped until full payment is received.
Made-to-Order Items: All items specified in this invoice as made-to-order are custom created for the client upon order. Production will begin only after the invoice is paid in full.
Return Policy for Non-Made-to-Order Items: Items that are not made-to-order may be returned within 14 days of purchase. The client is responsible for the cost of shipping the item back to SCDDesign LLC. Returned items must be in the same condition as when they were sold and must include all original packaging and accessories. The refund will be processed once the item is received and inspected.
Return Policy for Made-to-Order Items: Due to the customized nature of made-to-order items, returning these products is not the normal course of action. Clients are required to first exhaust all technical support efforts provided by SCDDesign LLC. In cases of gross defects, returns of made-to-order items will be determined on a case-by-case basis.
Warranty for Defective Parts: SCDDesign LLC provides a 60-day warranty from the date of purchase for defective parts. During this period, defective parts will be replaced at no additional cost to the client. This warranty covers defects in materials and workmanship but does not cover damages caused by misuse, external factors, or normal wear and tear.
Cancellation Policy for Made-to-Order Items: Due to the nature of made-to-order items, orders cannot be cancelled once production has commenced. Clients are advised to confirm their requirements prior to making payment.
No Late Payment Terms: There are no late payment terms for this invoice. Payment is required upon receipt of the invoice for the order to be processed.
Non-Payment for Made-to-Order Items: In the event of non-payment, SCDDesign LLC reserves the right to withhold production and delivery of the ordered made-to-order items. No made-to-order items will be produced or delivered until payment is made in full.
Inquiries: Any inquiries related to this invoice must be directed to SCDDesign LLC within 5 days of the invoice date. Inquiries can be made via email at orders@scddesign.com.
Governing Law: This invoice and the terms and conditions herein are governed by the laws of the State of Florida.
Acceptance of Terms: By making payment of the invoiced products, the client agrees to the terms and conditions set forth by SCDDesign LLC.