Shipping Policy

SCDDesign LLC - Shipping Policy Statement

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At SCDDesign LLC, we are committed to delivering your orders promptly and efficiently. Below are our shipping policies for both made-to-order and non-made-to-order items:

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Made-to-Order Items:

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1. Production Time: These items are custom created upon order, and production time will be specified at the time of order. Production begins once full payment is received.

2. Shipping Schedule: After completion, the item will be shipped based on the selected shipping method. Shipping times may vary based on the method and destination.

3. Tracking Information: Tracking details will be provided once your order is shipped.

4. Customs and Import Duties: For international shipments, recipients are responsible for any customs and import duties incurred.

Non-Made-to-Order Items:

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1. Processing Time: Orders for non-made-to-order items are processed within 24 hours of receiving payment.

2. Stock Availability: In the event an item is not in stock, customers will be notified via email.

3. Shipping Schedule: These items are shipped based on product availability and the chosen shipping method. Shipping times vary based on method and destination.

4. Tracking Information: Tracking details for shipped orders will be provided.

5. Expedited Shipping: Options for expedited shipping may be available for an additional cost.

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General Shipping Policies:

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1. Shipping Costs: Costs are determined by the size, weight, and destination of the order and will be communicated at the time of purchase.

2. Carrier Information: We use reputable carriers to ensure timely and safe delivery.

3. Delivery Issues: Please contact us immediately for any delivery issues such as delays or damages.

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All shipping times are estimates and subject to factors like carrier delays or weather conditions beyond our control.

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Thank you for choosing SCDDesign LLC for your needs. We are dedicated to ensuring your orders are handled with the utmost care and efficiency.